Telephone triage, expert systems and clinical expertise
نویسندگان
چکیده
منابع مشابه
Expertise and expert systems: emulating psychological processes
The role of personal construct psychology in computer research and applications concerned with the development of ‘expert systems’ and their beginnings in ‘artificial intelligence’ and ‘cognitive science’ are covered in this chapter. Research on expert systems led to the identification of the ‘knowledge acquisition bottleneck,’ that it was generally extremely difficult to make overt the presume...
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Expertise m what is it? Expertise is the ability of one human within an organization to outperform a similarly educated and informed peer group in discrete, repetitive tasks involving decision-making and risk assessment. Expertise is best measured by the degree to which an individual’s performance provides proprietary advantage to his organization. Bright people with exceptional ways of accompl...
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We describe the development and operations of the first large-scale Australian medical telephone triage centre. Studies have commenced to evaluate efficacy and safety of the service, as well as gauge the impact on demand for healthcare services.
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The death of a previously well 13-month-old infant approximately 5 h after his mother contacted the Queensland Nurse led telephone triage call centre '13Health' for advice is the first Australian casualty of telephone triage. Experience from this case and another 'near miss' incident Australia highlight the potential of this model of care to harm patients using the service when it attempts to p...
متن کاملWhat is an expert? A systems perspective on expertise
Expert knowledge is a valuable source of information with a wide range of research applications. Despite the recent advances in defining expert knowledge, little attention has been given to how to view expertise as a system of interacting contributory factors for quantifying an individual's expertise. We present a systems approach to expertise that accounts for many contributing factors and the...
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ژورنال
عنوان ژورنال: Sociology of Health and Illness
سال: 2005
ISSN: 0141-9889,1467-9566
DOI: 10.1111/j.1467-9566.2005.00475.x